Royal Enfield pensando en apoyar a sus usuarios en cualquier contingencia ha concertado una alianza con Globbal Assist. Global Assist mediante este convenio presta asistencia en caso de varadas, pinchazos, colisiones, etc en su call center -18000413858 * Para modelos TWINS durante todo período de garantía, para los demás modelos los primeros seis (6) meses contados a partir de la fecha de compra.

Royal Enfield pensando en apoyar a sus usuarios en cualquier contingencia ha concertado una alianza con Globbal Assist. Global Assist mediante este convenio presta asistencia en caso de varadas, pinchazos, colisiones, etc en su call center -18000413858 * Para modelos TWINS durante todo período de garantía, para los demás modelos los primeros seis (6) meses contados a partir de la fecha de compra.

Benefits of RSA

On-site Minor Repairs
For all minor faults and an immediate repair thereof, a technician will be despatched to the breakdown location to attend to the motorcycle. While Royal Enfield shall bear labour and conveyance, extra Parts & materials will be charged on actuals.
Vehicle Accident

In case of accidents or when the motorcycle can’t be repaired on the spot, Royal Enfield shall assist in transporting the motorcycle to the nearest Royal Enfield service center for repairs.

Battery Drain

In case of a weak or dead battery, a technician shall be despatched who will attempt to jumpstart the motorcycle. In case a battery change is required, the technician shall fix a new battery. The cost of the battery shall be charged on actuals. In case the problem is not fixed, Royal Enfield shall also assist in transporting the motorcycle to the nearest Royal Enfield service center.

Vehicle Breakdown

In case of the motorcycle facing major faults that can’t be fixed at the location, the motorcycle will be transported, free of cost, to the nearest Royal Enfield Authorised service center for repairs.

Incorrect Fuelling

In case of adulterated fuel contaminating the motorcycle and the motorcycle rendered immobile as a result, it will be transported, free of cost, to the nearest Royal Enfield authorised service center for repairs.

Fuel Delivery

In case you run out of fuel while on a ride, a Royal Enfield technician will bring upto 5 litres of fuel to your location. The cost of the fuel shall be charged on actuals

Flat Tyre Assistance

Incase of a flat tyre, a Royal Enfield technician will be despatched to your location to attend to the motorcycle. Cost of fixing the flat will be charged on actuals.

Key Lockout

Incase you have broken or misplaced your Key, a brand new set of keys will be couriered to the address of your choice.

Medical Referral

In case you require medical assistance while on a ride, Royal Enfield will refer you to the nearest medical center. Cost of treatment/consultation shall need to be paid on actuals to the Medical centre

Frequently Asked Questions

  • Royal Enfield Road Side Assistance Program is a 24×7 emergency support provided in the event of any mechanical or electrical breakdown and or traffic accident of the user’s motorcycle, anywhere on National highways, State highways or motorable roads within mainland India and at user’s Home and/or Office (Limited to 2 interventions per agreement year).
  • Roadside Assistance is offered through our partner, Europ Assistance India Pvt. Ltd.
  • Assistance is just a call away. You can reach us on the Toll free number 18005183193 and we will be there to assist you 9 am – 6 pm ( Monday – Friday ).
  • La señal de advertencia indica una situación peligrosa. Por favor, no ignore este mensaje. Consulte un centro de servicio autorizado de Royal Enfield inmediatamente.
  • Recomendamos que no conduzca la motocicleta y la muestre lo más pronto posible al centro de servicio autorizado Royal Enfield más cercano.
  • Verifique los niveles de gasolina y / o cualquier tipo de fuga Verifique el juego en los niveles de freno delantero y trasero Compruebe la dirección para el movimiento libre Verifique el funcionamiento de todo el equipo eléctrico Verifique si los niveles de aceite del motor están entre MAX y MIN Arranque el motor, ejecútelo durante 2 minutos antes de revisar el aceite del motor Para todas las consultas, le recomendamos que visite un centro de servicio autorizado Royal Enfield.
  • Recomendamos que no conduzca más de 60KMPH hasta los primeros 500KMS y más de 70KMPH HASTA LOS PRIMEROS 2000kms.